Unlocking Service Industry Success: 10 Essential Customer Service Skills and How to Develop Them 

It’s no surprise that at Extend Communications, we take customer [...]

By |2024-02-29T14:40:13+00:00December 14, 2023|Articles|Comments Off on Unlocking Service Industry Success: 10 Essential Customer Service Skills and How to Develop Them 

After-hours answering services for medical offices: Enhancing Patient Care

We offer a range of afterhours answering services for medical offices across the home care, medical, and funeral home industries. We help with routine tasks in a variety of practices and clinics by managing home care cell centre tasks such as appointment bookings, sending appointment reminders, and handling other daily messaging.

By |2024-02-29T14:40:53+00:00November 30, 2023|Articles|Comments Off on After-hours answering services for medical offices: Enhancing Patient Care

Decoding the FAQs: What Business Owners Ask When Seeking Call Center Services 

In the fast-paced world of business, providing excellent customer support [...]

By |2024-02-29T14:41:29+00:00October 31, 2023|Articles|Comments Off on Decoding the FAQs: What Business Owners Ask When Seeking Call Center Services 

Continuing to Expand – Extend Acquires Windsor-based KELCOM Telephone Answering Division 

In October of 2018, Extend Communications Inc. announced the acquisition [...]

By |2024-02-29T14:44:52+00:00August 23, 2023|Articles|Comments Off on Continuing to Expand – Extend Acquires Windsor-based KELCOM Telephone Answering Division 
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