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We aim to provide valuable information to help you navigate the ever-evolving landscape of communication services and stay informed about industry trends. Whether you’re seeking tips to enhance customer interactions or updates on our innovative solutions, you’ll find it all right here.
In today's fast-paced business world, providing exceptional customer service is paramount to success. One area often overlooked is managing inbound calls effectively. [...]
Keeping track of Absenteeism can be such a headache! Chasing after Supervisors and Managers to get information on which employees have been [...]
In an age dominated by technology and automation, the personal touch of a human connection is more valuable than ever. At Extend [...]
In the real estate and mortgage industries, missing a call can mean missing a sale, that’s why it’s important to ensure a [...]
It’s no surprise that at Extend Communications, we take customer service seriously. We answer your calls just as you would, ensuring customer [...]
We offer a range of afterhours answering services for medical offices across the home care, medical, and funeral home industries. We help with routine tasks in a variety of practices and clinics by managing home care cell centre tasks such as appointment bookings, sending appointment reminders, and handling other daily messaging.
In the fast-paced world of business, providing excellent customer support is a must. However, managing an in-house customer service team can be [...]
Extend Communications is here to make your job easier, no matter where you’re located across North America. Recently, we’ve expanded our services [...]
In October of 2018, Extend Communications Inc. announced the acquisition of KELCOM Telephone Answering Service located in Windsor, Ontario. Combining two customer-forward [...]