Extend Communications, Inc. of Brantford, ON has been honoured with the exclusive 2018 ATSI Call Center Award Of Excellence TOP TEN. (more…)
Posts Tagged: customer support
How to use call forwarding for your small business
Call forwarding is when calls intended for your business line are immediately directed to another line such as your mobile phone number or a home number or to an answering service. Of course you can still make outgoing calls even when call forwarding is activated on your phone. (more…)
How to Find a Telephone Answering Service in Canada
A number of organizations do their call answering in-house with the customer care department usually taking the responsibility of handling calls. This is a great way of handling calls and can be very effective especially for small businesses. However, you’ll need a professional and hardworking group, and it’s never easy getting both qualities in one team. (more…)
Outstanding Service Brings National Award Extend Communications, Inc. Earns CAM-X Award of Excellence
Extend Communications, Inc. of Brantford, ON has been honoured with the exclusive 2015 CAM-X Award of Excellence for the 17th consecutive year. (more…)
The Advantages of Having After-Hours Customer Service Support
Standard business hours may be from 9-5, but for customer oriented businesses, these times mean very little. These industries have a strong focus on client satisfaction, and having after-hours customer service support available is a great way to provide customers the service they appreciate and will continue using for a long time. (more…)
Recent Facebook Posts
Extend Supports United Way, Extend Communications representatives Bonnie Edwards (left), Brittany Martel, Laura Joudrey, Marianne Moniz and Scott Lyons present Beth Noble of Brant United Way a cheque for $5,964.00 for the annual campaign.'
Congratulations to our Social Responsibility Committee who was able to make a family's holiday better. Thank you to all who contributed to the 56 items we were able to collect for the 2018 Christmas Basket Campaign!!