Extend Communications, Inc. of Brantford, ON has been honoured with the exclusive 2018 ATSI Call Center Award Of Excellence TOP TEN. (more…)
Posts Tagged: customer support
How to use call forwarding for your small business
Call forwarding is when calls intended for your business line are immediately directed to another line such as your mobile phone number or a home number or to an answering service. Of course you can still make outgoing calls even when call forwarding is activated on your phone. (more…)
How to Find a Telephone Answering Service in Canada
A number of organizations do their call answering in-house with the customer care department usually taking the responsibility of handling calls. This is a great way of handling calls and can be very effective especially for small businesses. However, you’ll need a professional and hardworking group, and it’s never easy getting both qualities in one team. (more…)
Outstanding Service Brings National Award Extend Communications, Inc. Earns CAM-X Award of Excellence
Extend Communications, Inc. of Brantford, ON has been honoured with the exclusive 2015 CAM-X Award of Excellence for the 17th consecutive year. (more…)
The Advantages of Having After-Hours Customer Service Support
Standard business hours may be from 9-5, but for customer oriented businesses, these times mean very little. These industries have a strong focus on client satisfaction, and having after-hours customer service support available is a great way to provide customers the service they appreciate and will continue using for a long time. (more…)
Recent Facebook Posts
More recognition for Extend as Jessica and Michelle are shown accepting the SASA Award on behalf of our entire team, at the NAEO conference in San Juan, Puerto Rico!!
Congratulations to our General Manager Lina Cunningham, who has received the President's Award from the National Amtelco Equipment Owner's Association (NAEO). Our Leaders are Industry Leaders!!