Work From Home

Work in a call centre

HERE IS YOUR CHANCE TO SHINE!

Extend is now offering REMOTE job opportunities to exceptional individuals who are motivated, have a strong work ethic and are passionate about delivering exceptional customer service.

We are an inbound call center seeking Full-Time Remote Customer Service Representatives to provide telephone, email, and text support service for our diverse clientele. Shifts are varying between the hours of 5am-1am Mon-Fri, Weekends & Holidays.

Do you

  • Want an employer who values your contribution?
  • Have the passion to provide excellent customer service?
  • Have motivation and the desire to help others? 
  • Have a professional, positive attitude with active listening skills?
  • Have good communication skills, and you’re detail oriented?
  • Work well in a team, as well as independently, with minimal supervision? 

Have a “work together” approach with integrity, reliability and accountability?

Why Choose a Career at Extend?

  • We offer a competitive wage with paid training including our “Pay for Performance” incentive, Shift Replacement Bonus, prizes + additional bonuses.
  • Get paid early – access your pay on your own terms as you earn it using our Dayforce Wallet.
  • You will get your Birthday OFF with Pay!
  • Wellness Fund – reimbursed quarterly totaling $600 per year.
  • A “Flexible Work Policy” that allows for both remote and in-person work opportunities
    to better suit your work/life balance.
  • We have a great benefits package, Dream Initiative Program, and Core Value Recognition Program.
  • A strong company culture that includes various events, team building activities/games and
    other employee perks throughout the year!
  • We are passionate about people and our communities by supporting them moving them from challenge to triumph.
  • We offer a Personal & Professional Growth Assistance Program (PGAP).
  • Health Benefits, Extended health, Dental, People Advantage, People Connect, Pocket Pills.

Work at home requirements:

  • Desktop PC or Laptop/Keyboard/Mouse/Webcam, Windows 10, minimum 2 GB RAM.
  • Dual monitors, minimum 1440 x 900 resolution.
  • Current anti-virus software including a subscription package to keep it up-to-date.
  • Access to a Webcam.
  • Un-interruptible Power Supply (UPS) with 10-15 minutes minimum run-time.
  • Minimum 6 Mbps internet connection with latency < 80 ms (no satellite internet).
  • Land-line telephone or cell phone with unlimited daytime and evening minutes package if appropriate.  

Training will be done virtually (from your home) over Zoom platform – you will be required to provide the equipment and internet connection as indicated above, with a private work area that has a private closed door.

As a condition of employment, Extend Communications requires all employees to successfully pass a background criminal check.

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If you think you are a fit for our award winning team please forward your resume to:
careers@extendcomm.com

You can also visit our website at: www.extendcomm.com for further info on who we are!