HERE IS YOUR CHANCE TO SHINE!
Extend is now offering REMOTE job opportunities to exceptional individuals who are motivated, have a strong work ethic and are passionate about delivering exceptional customer service.
We are an inbound call center seeking Full-Time Remote Customer Service Representatives to provide telephone, email, and text support service for our diverse clientele. Shifts are varying between the hours of 5am-1am Mon-Fri, Weekends & Holidays.
Do you:
- Want an employer who values your contribution?
- Have the passion to provide excellent customer service?
- Have motivation and the desire to help others?
- Have a professional, positive attitude with active listening skills?
- Have good communication skills, and you’re detail oriented?
- Work well in a team, as well as independently, with minimal supervision?
Have a “work together” approach with integrity, reliability and accountability?
Why Choose a Career at Extend?
- We offer a competitive wage with paid training including our “Pay for Performance” incentive, Shift Replacement Bonus, prizes + additional bonuses.
- Get paid early – access your pay on your own terms as you earn it using our Dayforce Wallet.
- You will get your Birthday OFF with Pay!
- Wellness Fund – reimbursed quarterly totaling $600 per year.
- A “Flexible Work Policy” that allows for both remote and in-person work opportunities
to better suit your work/life balance. - We have a great benefits package, Dream Initiative Program, and Core Value Recognition Program.
- A strong company culture that includes various events, team building activities/games and
other employee perks throughout the year! - We are passionate about people and our communities by supporting them moving them from challenge to triumph.
- We offer a Personal & Professional Growth Assistance Program (PGAP).
- Health Benefits, Extended health, Dental, People Advantage, People Connect, Pocket Pills.
Work at home requirements:
- Desktop PC or Laptop/Keyboard/Mouse/Webcam, Windows 10, minimum 2 GB RAM.
- Dual monitors, minimum 1440 x 900 resolution.
- Current anti-virus software including a subscription package to keep it up-to-date.
- Access to a Webcam.
- Un-interruptible Power Supply (UPS) with 10-15 minutes minimum run-time.
- Minimum 6 Mbps internet connection with latency < 80 ms (no satellite internet).
- Land-line telephone or cell phone with unlimited daytime and evening minutes package if appropriate.
Training will be done virtually (from your home) over Zoom platform – you will be required to provide the equipment and internet connection as indicated above, with a private work area that has a private closed door.
As a condition of employment, Extend Communications requires all employees to successfully pass a background criminal check.
If you think you are a fit for our award winning team please forward your resume to:
careers@extendcomm.com
You can also visit our website at: www.extendcomm.com for further info on who we are!