Charlotte's Employee Absence Reporting Call-in Line

65+ Years of Experience and Strategy Working for You

Extend’s top-tier absentee and absence phone services are crafted to simplify attendance management for businesses in Charlotte, allowing you to keep productivity on track effortlessly. Our centralized reporting system lets you concentrate on what really matters—growing your business. Select Extend today to enjoy streamlined and convenient attendance management.

Managing employee attendance can be a time-consuming and tedious task. Let our team help – Discover Extend’s cutting-edge absentee and absence phone services, meticulously crafted to elevate attendance management for Charlotte-based enterprises.

Managing employee attendance can be a time-consuming and tedious task. Let our team help – Discover Extend’s cutting-edge absentee and absence phone services, meticulously crafted to elevate attendance management for Charlotte-based enterprises.

Absentee & Absence Tracking Services for Charlotte's Employers

Absentee & Absence Tracking Services for Charlotte's Employers

Our centralized third-party absenteeism call-in line tailored for Charlotte businesses, we streamline the process of managing staff members calling in sick or late for shifts. By implementing a dedicated absence management line specific to your company, you can eliminate the hassle of tracking down supervisors or managers, receiving real-time reports via email or text. Ensuring uniformity, this dedicated call-in line is utilized by all Charlotte-based employees within your organization.

Staff Sourcing

Staff Sourcing

If you’re short-staffed on any day, we’ll access a complete employee directory and handle callouts to find replacements as needed. This allows your supervisors or managers to concentrate on their primary duties while we take care of attendance management.

Detailed Reporting

Detailed Reporting

Our technology can be used as a tool to produce daily, weekly, or monthly custom reports specific to your Charlotte-based business needs. These reports allow you to spot important trends such as who is recently absent, reasons why staff are late or absent, and days staff are most commonly absent.

Security & Accountability

Security & Accountability

In Charlotte's dynamic business environment, Extend ensures utmost security and confidentiality by meticulously recording all calls and providing verification numbers. Only authorized personnel can access these files, maintaining accountability and privacy standards.

Telephone Answering & Dispatch

Telephone Answering & Dispatch

We don’t stop at just taking messages – we go above and beyond to seek answers to specific inquiries, ensuring that each call is handled precisely as per the caller’s requirements. Urgent matters are promptly dispatched through text/SMS, email, or direct phone connections, ensuring that nothing falls through the cracks. We’re always ready to assist you with your calls, during business hours and after-hours, by seamlessly forwarding your phone, regardless of your location or the time of day.

Comprehensive Answering Solutions

We provide a complete range of inbound services that help Charlotte's businesses manage their calls more efficiently. We offer comprehensive answering solutions, including email management, message handling, and support for a variety of business operations, all aimed at improving communication and enhancing employee experience.

  • Order Taking
  • Customer Service & Support Answering Services
  • Third Party Verification
  • Registration & Reservations
  • Response Surveys
  • Dealer Location
  • Database/Reporting Management

Let’s Talk

Explore a new level of absence reporting and tracking with our comprehensive absentee phone answering solutions. Effortlessly manage absences and maintain seamless operations with our dedicated services. Connect with us today to revolutionize your absence management process.

Let’s Talk

Explore a new level of absence reporting and tracking with our comprehensive absentee phone answering solutions. Effortlessly manage absences and maintain seamless operations with our dedicated services. Connect with us today to revolutionize your absence management process.

How Extend Outperforms

Professional Experienced Staff

Skilled in delivering exceptional service, our seasoned professionals bring extensive industry experience to the table. Count on our team for top-quality communication solutions tailored precisely to your requirements.

Cost Efficiency

We offer cost-effective call answering solutions by providing tailored plans to fit varying business needs, ensuring seamless communication and professionalism without the expense of in-house staff.

24/7 Availability

Our 24/7 call answering and dispatching services seamless and prompt assistance for your clients’ queries at any hour, maintaining exceptional support around the clock.

Security & Compliance

We have developed robust backup systems that guarantee uninterrupted service to our clients. We have multiple layers of redundancy in place to ensure that your calls are answered, no matter what.

What Our Customers Say

“You are everything I need to allow me to work uninterrupted and keep my clients feeling like I am here for them. Over the many number of years we have been with Extend our needs have always been met, and we have never had a complaint, never! That is something today!”

Kelly G
“Extend Communications is reliable, punctual, and our messages are received clear and concise. I always appreciate receiving an instant response when emailing the general service desk. Thank you.”
Amanda M
“Very professional. My customers can’t tell if it’s our staff or our Extend staff.”
Caitlin Q
“The Extend team is awesome. Always striving to solve any problems that arise, and working to make the technology even better.”
Nancy M
“Our Extend staff deal with our customers after hours in a very friendly and professional manner. When customers are calling it is usually because something is broken and sometimes, not in a very pleasant mood, but we’ve never received a complaint that the staff at Extend was not courteous to them. We consider them to be part of our team.”
Chris W