In today's fast-paced business world, providing exceptional customer service is paramount to success. One area often overlooked is managing inbound calls effectively. [...]

Keeping track of Absenteeism can be such a headache!  Chasing after Supervisors and Managers to get information on which employees have been [...]

In an age dominated by technology and automation, the personal touch of a human connection is more valuable than ever. At Extend [...]

In the real estate and mortgage industries, missing a call can mean missing a sale, that’s why it’s important to ensure a [...]

It’s no surprise that at Extend Communications, we take customer service seriously. We answer your calls just as you would, ensuring customer [...]

We offer a range of afterhours answering services for medical offices across the home care, medical, and funeral home industries. We help with routine tasks in a variety of practices and clinics by managing home care cell centre tasks such as appointment bookings, sending appointment reminders, and handling other daily messaging.

In the fast-paced world of business, providing excellent customer support is a must. However, managing an in-house customer service team can be [...]

Extend Communications is here to make your job easier, no matter where you’re located across North America. Recently, we’ve expanded our services [...]

In October of 2018, Extend Communications Inc. announced the acquisition of KELCOM Telephone Answering Service located in Windsor, Ontario. Combining two customer-forward [...]