Extend Acquires Windsor-based KELCOM Telephone Answering Division

October 1, 2018-Extend Communications Inc. today announced the acquisition of KELCOM Telephone Answering Service located in Windsor, Ontario. KELCOM is the area’s pre-eminent provider of 24-hr telephone answering support to over 500 clients in industries from Utilities & HVAC, Health & Human Services, and Property Management; to Government, Fortune 500 and SOHO business sectors.

“As a people-first organization, we are excited to welcome both the staff and clients of KELCOM to the Extend team. We look forward to continuing KELCOMs Award Winning service in the Windsor/Essex market, and bringing new technologies and solutions to that area.”, said Extend president Scott Lyons.

KELCOM president Kerry Paul added that “We selected Extend to work with because it is an industry leading company, run by a passionate team of people with a strong vision.   I am confident that Extend will be able to take our company to the next level.”

The combined entity will operate centres in both Brantford and Windsor, managing telephone calls, emails, and text messages for clients across Canada and the U.S.

 

Contacts

Scott Lyons
Extend Communications
24 Darling St.
Brantford, ON N3T 2K2

KELCOM
1172 Goyeau St.
Windsor, ON N9A 1J1