Extend launches Internet “Call Me” in Beta Test
Extend Communications announced it’s intention to provide full World Wide Web integration today, with the launch of it’s CALL ME service. With the addition of a CALL ME button on a user’s web site, Extend call center agent’s can immediately connect with web surfers by either a PSTN telephone call, or soon a VoIP (Voice Over IP/Internet) connection. User’s clicking on the button are asked to enter a call back number, and indicate whether they would like to be contacted immediately, or within a certain number of minutes (in the event the voice call will be received on the same line currently being used to access the internet). Full commercial release of this feature, along with VoIP, and text chat options is expected in the coming months.