In October of 2018, Extend Communications Inc. announced the acquisition of KELCOM Telephone Answering Service located in Windsor, Ontario. Combining two customer-forward companies with a goal of making communication better for all, Extend will continue to service Kelcom’s customers and clients across Canada and the U.S. What does this mean for you?
Call Answering Services, Expanded.
With over 60 years of success in the telecommunications and teleservices industry, we’ve learned how to Extend your company’s capabilities with our call answering and specialty services. No matter where you’re located across North America, our team is here to help you. When you work with Extend, you get:
- Telephone Answering & Dispatch
- Absenteeism Call-In Line
- Emergency Dispatch
- Enhanced Call Centre Services
- Off-Premise Telephone Reception
- In-bound Call Centre Services
Need something more customized? We proudly offer a complete suite of standard inbound services, and a host of other customized solutions “dreamed up” by our combined group of clients.
Covering Your Area and Beyond.
Whether you’re located in a bustling metropolis or a remote outpost, our mission is to provide reliable and dependable phone answering and call center services for Canada and the United States. We do not subcontract or operate offshore telephone answering services, and our well-trained and accredited staff ensure a seamless interface between the customer and your company.
Industries We Service.
For more detailed info of how we can serve your industry, click on the links below: