Absence Management Hotline and Employee Absenteeism Solutions
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Manage Employee Absences the Right Way
Streamline attendance management, ensure consistency, and get detailed reporting with our secure, 24/7 employee callout service.
What Calling Out Sounds Like with Extend Communications
After our representatives conclude each all, we’ll send you or your designated absence management staff a notification with the details of the conversation, including:
- Expected duration
- Any follow-up actions taken or required
- A recording of the call
- The employee’s name
- Date and time of the call
- Reason for absence
We can partner with you to customize the perfect solution for the unique requirements of your organization and workforce.
Smarter Staff Sourcing
At Extend Communications, we can do much more than simply answer when employees call in absent. If you face frequent attendance issues or are short-staffed on any given day, we can use your full employee directory and perform callouts to staff members to come in as replacements when needed. Let your supervisors or managers get back to what they need to do and leave attendance up to us.
Detailed Employee Absence Reporting
With our detailed dashboard, you can produce daily, weekly, or monthly custom employee attendance reports for your business. These reports allow you to spot and track trends such as who is recently absent, reasons why staff are late or absent, days staff are most commonly absent, and changes over time.
Secure & Accountable Attendance Tracking
We record every call, and we provide verification numbers so that all calls and reports are kept confidential. Only those who are given permission will be able to access these files.
Designed for Businesses of All Kinds
We’ve built our attendance management solutions to drive value and efficiency for organizations in industries of all kinds—from manufacturing and transportation to field services, construction, healthcare, retail, and more. Whether your team is small and on-site or large and distributed across multiple locations (including remote), we’ll make it simple for them to call and easy for you to stay on top of what’s happening in your workforce.
Case Study: Frontline Absence Management for a Large Manufacturer
Before starting with Extend, a manufacturing company with a large workforce was experiencing significant issues keeping up with employee callouts, leading to work stoppages and even dangerous working conditions. These problems compounded as people needed to reach someone at the warehouse to call out—when there was already a shortage of employees. Our dedicated, 24/7 hotline ensured employees could call out as soon as possible, supervisors were notified of absences, and replacement staff were called in quickly.
