System Upgrade completed at All Call Communications division

Published On: July 23, 2010

The successful cutover of Extend’s 2nd location was completed on schedule today, again without any downtime. “This major initiative to upgrade equipment and network our 3 locations together, will allow us to provide an even better level of service to our clients, and to bring new services to market more quickly.”, announced Extend President Scott Lyons. This 2-year project is scheduled for completion in fall 2006 when the Cambridge Ontario location comes on-line.

Several new services are now available to GTA clients, including:

  • Automated check-in and check-out.
  • Improved off-premise call transfer abilities.
  • Innovative on-call scheduling.
  • Automatic paging, data field formatting, spell check, and more.
  • Additional Internet services including improved email handling, web chat,web callback, co-browsing and page push.
  • New voicemail options including voice scripting and follow-me.
  • Voicemail to your email as a .wav file.
  • Faxes to your email as a .pdf or.tif file.

For more information email info@etendcomm.com