Vaughan's Inbound Call Answering Solution
65+ Years of Experience and Strategy Working for Vaughan Customers
Experience the advantages of a round-the-clock receptionist without paying for a full-time employee. Our solutions are tailored for today’s businesses and offer more than just basic answering services. We have effective strategies that deliver results.
Extend Communications helps simplify your work and boost productivity. We offer great services that enhance your team’s abilities, making your tasks easier and more efficient. Contact us now to learn more about how we can help you achieve your goals and take your Vaughan business to the next level.
Extend Communications helps simplify your work and boost productivity. We offer great services that enhance your team’s abilities, making your tasks easier and more efficient. Contact us now to learn more about how we can help you achieve your goals and take your Vaughan business to the next level.
Vaughan's Customer Service & Support Answering Services
Vaughan's Customer Service & Support Answering Services
Count on us as your around-the-clock customer phone service team. Our staff works smoothly with your team, providing friendly and knowledgeable help for your customers in Vaughan.
Comprehensive Answering Solutions
We provide a complete range of inbound services that help Vaughan's businesses manage their calls more efficiently. We offer comprehensive answering solutions, including email management, message handling, and support for a variety of business operations, all aimed at improving communication and enhancing customer experience.
Absenteeism & Absence Tracking Services for Vaughan's Employers
Absenteeism & Absence Tracking Services for Vaughan's Employers
Our centralized call-in line makes it easier to manage staff calling in sick or late. With this dedicated line, all employees can report consistently, so you don’t have to chase supervisors or managers. You’ll get real-time reports via email or text to keep you updated. Let us handle attendance reporting so your supervisors can focus on their work!
Emergency Dispatch
Emergency Dispatch
Vaughan is a busy city – you don’t have time to prioritize everything. Instead, you define the dispatch parameters, and our team will triage your caller requests, dispatching what is needed, while also documenting and reporting back to you on what can wait. We even integrate with your CRM system to track billing or reporting of service calls, ensuring a streamlined process.
Email/Text Handling
Email/Text Handling
Our innovative solutions for email and text handling can provide 24/7 email response to meet the demanding needs of your clients across Vaughan. We can help you develop a customer response program that will help you stay ahead of your competition and deliver the best possible customer service.
Work Alone & Safety Check-in for Vaughan's Employees
Work Alone & Safety Check-in for Vaughan's Employees
Enhance workplace safety with our comprehensive work alone and safety check-in call services. We have a range of automated systems available that can assist you in monitoring your employees who work alone. These systems can also be customized to include direct involvement of our staff, in case of missed check-ins or emergency situations. Ask us to create a program that meets your specific requirements.
Let’s Talk
With our services, you can be assured that your calls are in safe hands and that your business communication needs are taken care of. Unlock the full potential of your business communication with Extend Communications – View our Enhanced Services or Contact Us now to learn more.
Let’s Talk
With our services, you can be assured that your calls are in safe hands and that your business communication needs are taken care of. Unlock the full potential of your business communication with Extend Communications – View our Enhanced Services or Contact Us Now to learn more.
How Extend Outperforms
Professional Experienced Staff
Skilled in delivering exceptional service, our seasoned professionals bring extensive industry experience to the table. Count on our team for top-quality communication solutions tailored precisely to your requirements.
Cost Efficiency
We offer cost-effective call answering solutions by providing tailored plans to fit varying business needs, ensuring seamless communication and professionalism without the expense of in-house staff.
24/7 Availability
Our 24/7 call answering and dispatching services seamless and prompt assistance for your clients’ queries at any hour, maintaining exceptional support around the clock.
Security & Compliance
We have developed robust backup systems that guarantee uninterrupted service to our clients. We have multiple layers of redundancy in place to ensure that your calls are answered, no matter what.
What Our Customers Say
“You are everything I need to allow me to work uninterrupted and keep my clients feeling like I am here for them. Over the many number of years we have been with Extend our needs have always been met, and we have never had a complaint, never! That is something today!”
“Extend Communications is reliable, punctual, and our messages are received clear and concise. I always appreciate receiving an instant response when emailing the general service desk. Thank you.”
“Very professional. My customers can’t tell if it’s our staff or our Extend staff.”
“The Extend team is awesome. Always striving to solve any problems that arise, and working to make the technology even better.”
“Our Extend staff deal with our customers after hours in a very friendly and professional manner. When customers are calling it is usually because something is broken and sometimes, not in a very pleasant mood, but we’ve never received a complaint that the staff at Extend was not courteous to them. We consider them to be part of our team.”