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We aim to provide valuable information to help you navigate the ever-evolving landscape of communication services and stay informed about industry trends. Whether you’re seeking tips to enhance customer interactions or updates on our innovative solutions, you’ll find it all right here.
In an age dominated by technology and automation, the personal touch of a human connection is more valuable than ever. At Extend [...]
In the real estate and mortgage industries, missing a call can mean missing a sale, that’s why it’s important to ensure a [...]
It’s no surprise that at Extend Communications, we take customer service seriously. We answer your calls just as you would, ensuring customer [...]
We offer a range of afterhours answering services for medical offices across the home care, medical, and funeral home industries. We help with routine tasks in a variety of practices and clinics by managing home care cell centre tasks such as appointment bookings, sending appointment reminders, and handling other daily messaging.
In the fast-paced world of business, providing excellent customer support is a must. However, managing an in-house customer service team can be [...]
Extend Communications is here to make your job easier, no matter where you’re located across North America. Recently, we’ve expanded our services [...]
In October of 2018, Extend Communications Inc. announced the acquisition of KELCOM Telephone Answering Service located in Windsor, Ontario. Combining two customer-forward [...]
Call forwarding is when calls intended for your business line are immediately directed to another line such as your mobile phone number [...]
A number of organizations do their call answering in-house with the customer care department usually taking the responsibility of handling calls. [...]