Posts Tagged: contact center

Extend Communications named Company of the Year 2016


Chamber of Commerce Award winners

Congratulations to last night’s winners at the Business Excellence Awards. Extend Communications – Company of the Year; Korfco Tim Horton’s – Community Builder Award, Bob Caissie – David Baxter Memorial Award for Outstanding Individual Achievement; and Entrepreneur of the Year – Dr. Alfred Hauk of Holistic Healing Arts Centre. (photo by Photohouse Studio)

A big Thank You to the Brantford Chamber of Commerce for naming Extend Communications as Company of the Year!

Extend was nominated as a finalist in January of this year and the award was presented to President, Scott Lyons at a gala reception that was held at the Best Western last night.  See complete details here

How to Find a Telephone Answering Service in Canada


A number of organizations do their call answering in-house with the customer care department usually taking the responsibility of handling calls. This is a great way of handling calls and can be very effective especially for small businesses. However, you’ll need a professional and hardworking group, and it’s never easy getting both qualities in one team. (more…)